New Microsoft 365 Monitoring Suite

by | February 21, 2023

microsoft 365

Today, we’re excited to announce the rollout of our Microsoft 365 monitoring suite availability and quality solution. And, you can get it now! It can be deployed into any branch office using Apica Private Agents or through dedicated hosting to allow customers to test from the cloud.

With the Apica Ascent platform customers can now get detailed reports and visualizations to identify the root cause of any performance problems in Outlook, Exchange, SharePoint, OneDrive for Business, and Teams.

Monitoring Microsoft 365 gives users the assurance of peak performance to support your business. Employees are working from varied locations and it’s important to keep popular productivity apps running smoothly.

The monitoring suite includes 3 packages for users:

Base Package

    • One Location
    • One Desktop Application Check (DAC)
    • Two URL/SLA checks (Covering 1 Service)

Standard Package

    • One Location
    • Three DAC checks – Outlook / Teams / OneDrive (Initial Setup)
    • Six API/SLA checks covering 3 services
    • Compound Check for an aggregated SLA view

Enterprise Package

    • Two or more locations
    • Six DAC checks
    • Twelve API/service-level agreement checks covering six services
    • Compound Check for an aggregated SLA view

Reach out to your sales contact or schedule a quick demo.