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Apica

Compliance & Security

Supercharge Data Governance and Meet Regulatory Requirements

Ensure data sovereignty, maintain compliance, and secure sensitive telemetry across your observability infrastructure.

active observability

The Problem

Observability Data Creates Compliance Risk

Observability platforms collect vast amounts of telemetry data that often contains sensitive information — personally identifiable information (PII), protected health information (PHI), payment card data, and confidential business information. Traditional observability vendors create compliance challenges by storing data in proprietary formats, routing telemetry through regions that violate data sovereignty requirements, and making it difficult to enforce retention policies or redact sensitive information.

The compliance and security challenge:

  • Data residency violations: Telemetry routed through vendor infrastructure may cross geographic boundaries that violate GDPR, data localization laws, or industry regulations
  • PII exposure: Logs and traces often contain sensitive data (email addresses, IP addresses, authentication tokens) that create privacy risks
  • Retention policy enforcement: Difficulty implementing and proving compliance with data retention requirements (30 days, 7 years, etc.)
  • Vendor lock-in risk: Proprietary data formats prevent migration and create business continuity concerns
  • Audit trail gaps: Incomplete records of who accessed what data, when, and for what purpose
  • Third-party subprocessor risk: Data passing through vendor infrastructure introduces additional compliance liability

Organizations in regulated industries — healthcare, financial services, government — face the impossible choice between comprehensive observability and regulatory compliance.

Our Solution

Compliance-First Observability Architecture

Apica delivers observability with data governance and compliance built into the foundation. Our architecture gives you complete control over where data is stored, how it’s processed, and who can access it — while maintaining the visibility needed to operate modern infrastructure. As a Swedish-American company, we provide geopolitical flexibility and data sovereignty options that other vendors can’t match.

Built for regulated industries:

  • Complete data ownership: Your data stays yours, stored where you decide, in open formats you control
  • Data sovereignty: Flexible deployment options ensure compliance with GDPR, regional data localization laws, and industry regulations
  • PII redaction at the pipeline: Filter and redact sensitive data before it reaches storage or analysis platforms
  • Comprehensive audit trails: Complete records of data access, processing, and retention for regulatory proof
  • Compliance-ready retention: Enforce retention policies from days to years with complete auditability

The Apica advantage: Meet compliance requirements without sacrificing observability — and without vendor lock-in creating future risk.

Optimize AI Performance & Cost Reduction​

How It Works

Security and Governance Across the Pipeline

Apica delivers cost optimization through our unified telemetry pipeline platform, giving you 100% control over data collection, processing, storage, and routing.

Supercharge data compliance with intelligent filtering, redaction, and routing at the data layer.

Sensitive Data Redaction

  • Automatically detect and redact PII before storage: email addresses, IP addresses, credit card numbers, authentication tokens
  • Custom redaction rules for industry-specific sensitive data (medical record numbers, account numbers)
  • Redact at the pipeline to ensure sensitive data never reaches downstream systems
  • Maintain data utility while protecting privacy

Geographic Data Routing

  • Route data to specific regions to meet data residency requirements
  • Keep EU customer data within EU boundaries (GDPR compliance)
  • Ensure healthcare data stays in HIPAA-compliant environments
  • Control exactly where telemetry flows and is stored

Compliance-Based Filtering

  • Filter data based on sensitivity classification before indexing
  • Route security logs to SIEM, operational logs to cost-efficient storage
  • Separate production data from non-production for different retention policies
  • Apply different processing rules based on data classification

Audit Trail Creation

  • Log all pipeline operations for complete audit trails
  • Track data transformations, redactions, and routing decisions
  • Maintain chain of custody for compliance investigations

Flexible deployment options and retention controls ensure regulatory compliance.

Data Sovereignty Options

  • Deploy Lake in your own cloud account for complete data control
  • Choose specific regions for data storage (EU, US, specific countries)
  • Use your own encryption keys for data at rest
  • No data ever touches vendor infrastructure if you choose

Retention Policy Enforcement

  • Configure retention from days to years based on regulatory requirements
  • Automatic data lifecycle management ensures old data is deleted on schedule
  • Immutable audit logs proving retention policy compliance
  • Support for legal hold requirements

Encryption & Access Control

  • Data encrypted at rest and in transit
  • Role-based access control (RBAC) for fine-grained permissions
  • Integration with enterprise identity providers (SAML, LDAP, OAuth)
  • Complete audit logs of all data access

Open Format, No Lock-In

  • Data stored in open formats (Parquet, ORC) you can always access
  • Export data at any time without vendor cooperation
  • Eliminate vendor lock-in compliance risk for business continuity

TLS encryption and authentication ensure telemetry security from source to destination.

Encrypted Data in Transit

  • TLS (Transport Layer Security) encryption for all data transmission
  • Prevent interception of sensitive telemetry data
  • Support for mutual TLS authentication

Agent Authentication

  • Authenticate agents before accepting telemetry data
  • Prevent unauthorized data injection
  • Support for API key and certificate-based authentication

Monitor compliance posture and detect security issues in real-time.

Security Monitoring

  • Detect anomalies and unauthorized access patterns in telemetry data
  • Alert on potential security incidents or policy violations
  • Correlate security events across infrastructure and applications

Compliance Dashboards

  • Real-time visibility into compliance posture
  • Track data residency, retention, and access across the platform
  • Generate compliance reports for auditors

The Result

Compliant, Secure Observability

Compliance Achievements

Organizations using Apica in regulated industries achieve:

  • 100% data residency compliance with GDPR, HIPAA, PCI DSS, and regional data localization laws
  • Zero PII exposure through automated redaction at the pipeline
  • Complete audit trails supporting regulatory examinations and compliance certifications
  • 60% reduction in compliance overhead through automated controls
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Real-World Impact

Case Study: Healthcare Provider (HIPAA)

  • Challenge: Observability platform storing PHI in non-compliant regions; manual log scrubbing creating operational burden
  • Solution: Apica with automated PII redaction and regional data deployment
  • Results:
    • 100% HIPAA compliance with telemetry data contained in compliant US regions
    • Automated PHI redaction eliminated manual log scrubbing (200 hours/month saved)
    • Complete audit trails supported successful HIPAA audit
    • Reduced compliance risk while improving observability coverage

Case Study: European Financial Services (GDPR, PCI DSS)

  • Challenge: Multi-cloud observability violating GDPR data residency; PCI DSS scope creep from logs containing payment data
  • Solution: Apica Lake deployed in EU regions with payment data redaction pipeline
  • Results:
    • All EU customer data remained within EU boundaries (GDPR compliance)
    • Automated redaction of payment card data before indexing (PCI DSS scope reduction)
    • Data sovereignty compliance across 12 European countries
    • Passed regulatory audit with complete data lineage documentation

Why Apica For Compliance & Security

Swedish-American Data Sovereignty

As a Swedish-American company, Apica provides geopolitical flexibility increasingly important for global enterprises. EU-based operations offer alternatives to US-only vendors for GDPR and data sovereignty requirements.

Complete Data Control

Your data stays yours. Deploy in your own infrastructure, use your own encryption keys, export data at any time. Never locked into vendor infrastructure or proprietary formats.

Security by Design

Built with security as a foundation, not an afterthought. ISO 27001 and SOC 2 certified operations ensure enterprise-grade security controls.

Open Standards, No Lock-In

Open data formats and OpenTelemetry support ensure you can always move your data. Eliminate vendor lock-in compliance risk for business continuity planning.

Compliance Expertise

Deep experience supporting customers in regulated industries: healthcare (HIPAA), financial services (PCI DSS, SOC 2), government (FedRAMP, ITAR), and more.

Compliance Certifications & Standards

Apica Holds:

  • ISO 27001 Certification
  • SOC 2 Type II Certification
  • GDPR Compliance
  • Cloud Native Computing Foundation (CNCF) Member

Supports Customer Compliance With:

  • HIPAA (Healthcare)
  • PCI DSS (Payment Card Industry)
  • GDPR (EU Data Protection)
  • SOC 2 (Service Organization Controls)
  • FedRAMP (Federal Government)
  • Regional Data Localization Laws

Get Started

Compliance Assessment

Schedule a consultation to discuss your specific regulatory requirements and compliance challenges.

Schedule Assessment

Security Documentation

Review our security architecture, certifications, and compliance capabilities.

View Security Docs

Download Compliance Guide

Best practices for implementing compliant observability in regulated industries.

Get the Guide

Try Compliant Observability

Experience data governance and PII redaction capabilities hands-on.

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Additional Resources

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