Category: Web

Routers: Both Targets & Perpetrators In DDoS Attacks

The most recent major distributed denial-of-service attacks have stemmed from hackers hijacking countless Internet of Things devices and using them to create massive botnets to knock down servers; however, other devices like routers are still major contributors. Routers have the unfortunate distinction of often being targeted during a DDoS attack and as a device capable of […]

Website Performance: Learning from Mistakes

When it comes to a website outage, customers will sometimes give the offending company a second chance, especially if the issues get swiftly amended. In fact, customer forgiveness is very important for businesses to redeem themselves following errors, allowing them to retain both loyalty and expenditure. But what happens when their site crashes again? Mistakes […]

Talking to the Machine

Written by: Richard Clinton, Guest blog post writer for Apica In a previous lifetime, when the world was not so fully digital, the Internet was just a nascent ARPAnet, and my job was manufacturing first-gen word processors, I worked alongside a bonafide genius named Mark. His troubleshooting skills were unmatched and his solutions were often […]

Learning from the British Airways Outage

British Airways is still reeling from its catastrophic IT outage over the holiday weekend, and as we approach the 7-day mark since thousands of travelers around the world were left in limbo by the airline, questions have yet to be answered on exactly what went wrong. A power surge has been blamed for crashing BA’s global […]

Lululemon Website Outage: How to Avoid It for Your Business

On Monday, May 25th Lululemon – a Vancouver-born, billion-dollar retail company – had a website outage that lasted just less than 24 hours. The company sees 17% of its revenue from online sales, and “just three days of an outage would likely have cost the company nearly $425,000 in lost sales.” This isn’t the first-time […]

[Infographic] Is your Website Ready for the Holiday Season?

Last year, our Web Performance index highlighted how some retailers just don’t hit the mark when it comes to key retail events like Cyber Monday. With online spending expected to increase by 56% over the next five years, ensuring your site is ready for peak performance during busy times should be top of your agenda. […]

3 Ways Automation is Driving Digital Transformation

Digital transformation harnesses the wider use of technology within an organization’s services, products, and processes to improve the user experience for its customers, increase the speed of execution and ultimately deliver competitive advantage. So, how is automation driving digital transformation? Here are three ways.   1.    Business processes optimization   Many traditional organizations are making […]

Five Lessons Learned From The London Marathon Let Down

Earlier this week, Virgin Money Giving announced that they would boost donations to the London Marathon by 10% after its website crashed the night before the race. Potential donators were left frustrated well into the morning of race day, despite the organisation’s best efforts to fix the issue. Runners and charities missed out on the […]