Department: Office of the CPTO
Reports To: Chief Product and Technology Officer
About Us:
Apica is a leading provider of innovative software solutions in the Observability space, designed to revolutionize how businesses gain insights into their systems and applications. We are dedicated to delivering cutting-edge products that streamline processes and enhance user experiences. Our mission is to empower organizations to thrive in the digital age through intuitive and visually compelling software.
Job Description:
We are seeking an experienced and dynamic Product Manager to lead our observability product line. The ideal candidate will have a strong background in product management, a deep understanding of observability tools and practices, and a passion for building products that empower users to monitor, troubleshoot, and optimize their systems.
Key Responsibilities:
1. Product Strategy and Vision:
- Develop and articulate the product vision and strategy for observability products.
- Identify market opportunities, customer needs, and competitive landscape.
- Define and prioritize product features and enhancements based on customer feedback, market trends, and business objectives.
2. Product Planning and Execution:
- Create and maintain a detailed product roadmap, ensuring alignment with company goals and customer needs.
- Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to deliver high-quality products on time and within budget.
- Manage the product lifecycle from concept to launch and post-launch support.
3. Customer and Stakeholder Engagement:
- Engage with customers, partners, and stakeholders to gather feedback and understand their pain points and requirements.
- Act as the voice of the customer, ensuring their needs are reflected in the product development process.
- Conduct regular product demos, training sessions, and webinars to educate customers and stakeholders on new features and functionalities.
4. Metrics and Analysis:
- Define and track key performance indicators (KPIs) to measure product success and identify areas for improvement.
- Analyze product usage data and customer feedback to drive continuous improvement and innovation.
- Prepare and present product performance reports to senior management and stakeholders.
5. Market and Industry Research:
- Stay up-to-date with industry trends, emerging technologies, and competitive products in the observability space.
- Conduct market research and competitive analysis to inform product decisions and strategy.
- Identify potential partnerships and opportunities for collaboration to enhance product offerings.
Requirements:
- Bachelor’s degree in Computer Science, Engineering, Business, or a related field; MBA is a plus.
- 5+ years of experience in product management, with a focus on observability, monitoring, or related technologies.
- Strong understanding of observability principles, tools (e.g., Prometheus, Grafana, ELK stack), and best practices.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders.
- Experience with data-driven decision-making and a customer-centric approach to product development.
- Passion for technology and a deep understanding of the software development lifecycle.
Why Join Us:
- Opportunity to work with a talented and passionate team on innovative products that make a difference.
- Competitive salary and benefits package.
- Professional growth and development opportunities.
- Collaborative and inclusive company culture.
How to Apply: Interested candidates can submit their resume and a cover letter detailing their relevant experience and why they are a good fit for this position.
