Support
Frequently Asked
Questions
Answers to the most common questions about Apica — from platform fundamentals to pricing, deployment, and integrations.
General
Technical & Deployment
Pricing & Plans
Integrations
General
About Apica
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What is Apica and what does it do?Apica is a data platform for engineers built using cloud-native technologies. Using Apica, you can unify data from your engineering teams and aggregate logs, metrics, and traces, connect APIs, databases, and data lakes, and analyse them, all through a single interface. Apica uses S3 as the primary data layer and makes data stored within S3 indexable and searchable. This gives you the ability to log as much as your IT ecosystem demands and store data for as long as you wish to, without the massive storage tax that other platforms levy for log data retention.
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What is Apica and what does it do?Apica is a data platform for engineers built using cloud-native technologies. Using Apica, you can unify data from your engineering teams and aggregate logs, metrics, and traces, connect APIs, databases, and data lakes, and analyse them, all through a single interface. Apica uses S3 as the primary data layer and makes data stored within S3 indexable and searchable. This gives you the ability to log as much as your IT ecosystem demands and store data for as long as you wish to, without the massive storage tax that other platforms levy for log data retention.
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How is Apica different from other logging platforms?Apica isn't just a log management platform but a complete observability solution that helps you dive deep into the unknowns of your entire technology stack, all in one platform.
With our log management capabilities, you can stream and analyze logs across your applications and infrastructure in real-time, generate quick and insightful visualizations from log data, and troubleshoot issues with AI and ML-driven analytics at any scale.
Apica's Prometheus-backed monitoring engine generates insightful metrics that lets you monitor the health and performance of all your applications and infrastructure and troubleshoot anomalies at scale. Apica's built-in SIEM rules engine detects anomalous security events in real-time and at an infinite scale. You can sample security events in log data against crowdsourced security rules from the Sigma project for faster threat detection.
Moreover, you can analyze all your APIs, identify patterns and behavior that help you troubleshoot issues, prevent threats preemptively, understand API usage, and confidently ship great APIs. -
Why do I need a new solution to logging now?Apica has been created from the ground up by engineers for engineers. We understand the challenges associated with typical ELK stack logging or other conventional logging vendors as we experienced it first hand. The ELK stack struggles at scale and leads to unwarranted complexities. We developed Apica to address all the issues we faced ourselves. Our patented approach to using S3 as the primary storage layer for logging enables you to run scale observability infrastructure with ZERO storage operations overhead. You can scale out to any volume and any retention period, without any limits. You get a TCO that is mind-blowingly low and completely unprecedented. With Apica you are not just getting a log management platform but also a data convergence platform that lets you aggregate logs, metrics, traces, APIs, databases, and data lakes.
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If we use other logging solutions like ELK Stack, Splunk, Sumo Logic, or Datadog, is it easy to move over to Apica?Users of solutions that rely on Logstash or Fluentd for ingesting logs, such as the ELK stack, Logz, Logentries, etc., can switch over to Apica by simply reconfiguring Logstash or Fluentd to forward logs to Apica instead.
Other solutions like Splunk, Sumo Logic, or Datadog use their own proprietary log collectors. If you use any of these solutions, we can switch you over to Apica by setting up Logstash, Fluentd, or our very own LogFlow to handle log forwarding duties.
Technical & Deployment
Technical & Deployment
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How long does it take for the setup?Apica SaaS can be set up and be ready for use within a few minutes. Apica PaaS deployments may take longer depending on where you'd like to deploy it and the data sources you'd like to connect to Apica.
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Can I retain data for more than 30 days?You can retain ingested data for as long as you wish. Since Apica uses S3 as the primary data store, you get the flexibility to log and store as much log data as you'd like to, without any storage tax.
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What are Apica's hardware requirements?For an ingest volume of 100 GB per day, the minimum hardware requirements are 16-core vCPU with 32 GB RAM. If you're looking at ingesting higher volumes, you can get in touch with our Support Team for accurate sizing.
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What deployment options do you provide?To promote maximum flexibility, Apica can be hosted as a self-service PaaS or managed SaaS solution.
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Is Apica container ready?Yes. Containerization was a major consideration when developing Apica. Apica is a solution focusing on modern deployment options, with integrations and existing configurations designed for Kubernetes.
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I have multi-TB log volumes per day. Can I run a clustered version of Apica?Absolutely! You can run multiple clusters of Apica that you can easily manage via the Apica UI.
Pricing & Plans
Pricing & Plans
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How many users can I add to my Apica SaaS Plan?Both Apica SaaS and Apica PaaS have no limit on the number of users. You can onboard as many users as you'd like and manage them using fine-grained RBAC policies directly from the Apica UI. Several of our existing customers have more than 100 active users of Apica each.
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How do you charge for volume bursts?We do not follow the practice of surge pricing. We provision for peak data rates exceeding which the log forwarder slows down and Apica starts rejecting ingestion requests. The log forwarder resumes forwarding once the data rates fall well below the threshold.
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What can impact the final sales price?Our pricing is simple and straightforward. Your daily log ingestion volume is the only factor that affects pricing. For more information on plans and pricing, refer to the Pricing page.
Integrations
Integrations
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What log shipping solutions does Apica support?Apica currently supports integrations with popular log collection and forwarding agents such as Logstash, Rsyslog, Fluentd, and Fluent Bit. You can also use the Docker syslog driver to connect your container applications to Apica. Besides, you can also use Logflow to connect to any data endpoint, whether cloud, edge, or on-premise, to collect, transform, and ship logs to Apica.
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Can Apica accept logs from syslog?Absolutely! You can forward your syslog data to a syslog server such as Rsyslog. You can then forward this data from Rsyslog using omfwd or omrelp to your Apica instance via an RELP-aware endpoint. Alternatively, you can leverage Logstash's Syslog out plugin to funnel and forward syslog data into Apica.
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Does Apica integrate with any notification systems?Yes. Along with native integrations with alert platforms like Email, Slack, PagerDuty, OpsGenie, Mattermost, HipChat, and ChatWork, Apica also supports integrating with custom webhooks for forwarding alerts triggered within Apica. You can also work with our Support Team for bespoke integrations with your existing notification system.