by Apica Systems | Feb 20, 2015 | Uncategorized
What is an SLA? SLAs (service-level agreements) are the most critical component of any vendor contract. An SLA describes all the expectations and responsibilities, including the scope and quality of the work, that must be met by the vendor. It also clearly defines the...
by Apica Systems | Mar 19, 2013 | Cloud
So you made a decision to move to the Cloud – well done. With the proper planning and approach, the cloud can provide the perfect dynamic infrastructure for your organization and your web sites and services. Following are five best practices to use. If you can...
