The following service descriptions and additional terms are applicable to the purchase, subscription, and use of Apica services and products (Services) and Professional Services, and shall be deemed incorporated into the Order Form for Services and/or Statement of Work for Professional Services as in effect between the Customer and Apica. Apica retains the right to make changes to the Services and this Description. Nevertheless, Apica shall only make changes that do not negatively impact the Customers and shall apply generally to all Customers. Detailed descriptions, specifications, etc. for all Apica Services will be provided from Apica representatives.