Why Are User Journeys So Difficult to Test?

Why Are User Journeys So Difficult to Test?

by | Dec 12, 2022 | Inside Apica

Part Two of the Humanizing Software Quality Series from Intellyx, for Apica In our previous post, we established user journeys as the essential goal of software testing efforts. If you were on a desert island and forced to bring only one service level objective of a...
Quality Begins Where the User Journey Ends

Quality Begins Where the User Journey Ends

by | Oct 17, 2022 | Inside Apica

Part One of the Humanizing Software Quality Series A brand is not defined by a logo or a tagline. Nor is it encompassed by a website or marketing materials. A brand represents the sum total of all experiences and impressions, good and bad, that customers and employees...